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Capsule

Smart, simple online CRM

CRM72/100

Clean, minimalist CRM focused on contact management and sales pipeline tracking. Popular with small businesses and consultancies who want simplicity without sacrificing key features.

Our take

Capsule is a clean, simple CRM that does contact management and basic pipeline tracking well. The interface is uncluttered and pleasant to use, and the integration with common tools (Xero, Mailchimp, Google Workspace) covers most small business needs. The free tier for 2 users and 250 contacts is limited but lets you evaluate the platform. Capsule doesn't try to compete on features with HubSpot or Salesforce — it's for small businesses that want organised contacts and a basic sales pipeline without the overhead.

Pricing

Free tier availableFrom $18/mo

Free

Free
  • 250 contacts
  • 1 sales pipeline
  • 1 project board
  • 50 MB storage

Starter

$18/mo
  • 30,000 contacts
  • 1 sales pipeline
  • 1 project board
  • AI content assist

Growth

$36/mo
  • 60,000 contacts
  • 5 sales pipelines
  • 5 project boards
  • Workflow automation

Advanced

$54/mo
  • 120,000 contacts
  • 100 sales pipelines
  • 100 project boards
  • Custom reporting

Pricing verified 2026-03-11

Ratings

Ease of use
9/10
Value for money
8/10
Features
5/10
Support
7/10

Overall score: 72/100 (composite of the above ratings)

Features

core

Contact managementYes
Deal pipelineYes
Email trackingYes
Meeting schedulerNo
Task managementYes

advanced

Marketing automationNo
Custom reportingAdvanced
Lead scoringNo
SequencesNo

integrations

GmailYes
OutlookYes
SlackYes
SalesforceNo

Compare Capsule with

Try Capsule free

Founded: 2009

HQ: Manchester, UK

Company size: 11-50

Last updated: 2026-03-09