
Capsule
Smart, simple online CRM
Salesforce
The world's #1 CRM platform
Capsule vs Salesforce Comparison
Compare Capsule and Salesforce side-by-side — pricing, features, scores, and which one is right for you.
The bottom line
Capsule and Salesforce are both strong contenders in the crm space, but they serve different needs. Salesforce edges ahead with an overall score of 90/100 compared to Capsule's 72/100. Capsule is easier to get started with (9/10 for ease of use vs 5/10). On pricing, Capsule offers a free tier while Salesforce requires a paid plan from $25/mo. Capsule rates higher for value for money (8/10 vs 5/10), making it a better pick if budget is a concern.
At a glance
| Capsule | Salesforce | |
|---|---|---|
| Our score | 72/100 | 90/100 |
| Starting price | $18/mo | $25/mo |
| Free tier | Yes | No |
| Best for | Smart, simple online CRM | The world's #1 CRM platform |
Pricing comparison

Capsule
Free tier available
FreeFree
Starter$18/mo
Growth$36/mo
Advanced$54/mo
Pricing verified 2026-03-11
Salesforce
No free tier
Starter Suite$25/mo
Pro Suite$100/mo
Enterprise$165/mo
Unlimited$330/mo
Pricing verified 2026-03-08
Feature comparison
core
| Feature | Capsule | Salesforce |
|---|---|---|
| Contact management | Yes | Yes |
| Deal pipeline | Yes | Yes |
| Email tracking | Yes | Yes |
| Meeting scheduler | No | Yes |
| Task management | Yes | Yes |
advanced
| Feature | Capsule | Salesforce |
|---|---|---|
| Marketing automation | No | Marketing Cloud (separate) |
| Custom reporting | Advanced | Yes |
| Lead scoring | No | Yes |
| Sequences | No | Enterprise+ |
integrations
| Feature | Capsule | Salesforce |
|---|---|---|
| Gmail | Yes | Yes |
| Outlook | Yes | Yes |
| Slack | Yes | Yes |
| Salesforce | No | Yes |
Ratings breakdown
Capsule
Ease of use9/10
Value for money8/10
Features5/10
Support7/10
Salesforce
Ease of use5/10
Value for money5/10
Features10/10
Support7/10
Choose Capsule if...
- You want a free tier to get started
- You value an intuitive, easy-to-use interface
- Getting strong value for money is a priority
Choose Salesforce if...
- You're ready to invest from $25/mo
- You value powerful features over simplicity
- You need enterprise-grade capabilities
