Feature-rich CRM at aggressive price points, part of the broader Zoho ecosystem of 45+ business apps. Excellent value for teams already using Zoho products.
Our take
Zoho CRM offers remarkable depth for its price point. The free tier covers 3 users, and paid plans start at $14/user/month — a fraction of Salesforce or HubSpot Pro. AI features (Zia) for lead scoring and anomaly detection are included at higher tiers, not sold as expensive add-ons. The broader Zoho ecosystem (40+ apps) means you can build an entire business stack without leaving the platform. The trade-off is a steeper learning curve than Pipedrive and an interface that, while functional, isn't as polished as premium competitors.
Pricing
Free
Free- • 3 users
- • Contact management
- • Leads
- • Documents
Standard
$14/mo- • Scoring rules
- • Workflows
- • Multiple pipelines
- • Mass email
Professional
$23/mo- • SalesSignals
- • Blueprint
- • Validation rules
- • Inventory management
Enterprise
$40/mo- • Zia AI
- • Custom modules
- • Multi-user portals
- • Advanced customisation
Pricing verified 2026-03-08
Ratings
Overall score: 82/100 (composite of the above ratings)
Features
core
advanced
integrations
Compare Zoho CRM with
Founded: 1996
HQ: Chennai, India
Company size: 10,000+
Last updated: 2026-03-05