Salesforce
The world's #1 CRM platform
Zoho CRM
Work smarter, sell faster, grow better
Salesforce vs Zoho CRM Comparison
Compare Salesforce and Zoho CRM side-by-side — pricing, features, scores, and which one is right for you.
The bottom line
Salesforce and Zoho CRM are both strong contenders in the crm space, but they serve different needs. Salesforce edges ahead with an overall score of 90/100 compared to Zoho CRM's 82/100. Zoho CRM is easier to get started with (7/10 for ease of use vs 5/10). On pricing, Zoho CRM offers a free tier while Salesforce requires a paid plan from $25/mo. Zoho CRM rates higher for value for money (9/10 vs 5/10), making it a better pick if budget is a concern.
At a glance
| Salesforce | Zoho CRM | |
|---|---|---|
| Our score | 90/100 | 82/100 |
| Starting price | $25/mo | $14/mo |
| Free tier | No | Yes |
| Best for | The world's #1 CRM platform | Work smarter, sell faster, grow better |
Pricing comparison
Salesforce
No free tier
Starter Suite$25/mo
Pro Suite$100/mo
Enterprise$165/mo
Unlimited$330/mo
Pricing verified 2026-03-08
Zoho CRM
Free tier available
FreeFree
Standard$14/mo
Professional$23/mo
Enterprise$40/mo
Pricing verified 2026-03-08
Feature comparison
core
| Feature | Salesforce | Zoho CRM |
|---|---|---|
| Contact management | Yes | Yes |
| Deal pipeline | Yes | Yes |
| Email tracking | Yes | Yes |
| Meeting scheduler | Yes | Yes |
| Task management | Yes | Yes |
advanced
| Feature | Salesforce | Zoho CRM |
|---|---|---|
| Marketing automation | Marketing Cloud (separate) | Professional+ |
| Custom reporting | Yes | Yes |
| Lead scoring | Yes | Yes |
| Sequences | Enterprise+ | Professional+ |
integrations
| Feature | Salesforce | Zoho CRM |
|---|---|---|
| Gmail | Yes | Yes |
| Outlook | Yes | Yes |
| Slack | Yes | Yes |
| Salesforce | Yes | Yes |
Ratings breakdown
Salesforce
Ease of use5/10
Value for money5/10
Features10/10
Support7/10
Zoho CRM
Ease of use7/10
Value for money9/10
Features8/10
Support7/10
Choose Salesforce if...
- You're ready to invest from $25/mo
- You value powerful features over simplicity
- You need enterprise-grade capabilities
Choose Zoho CRM if...
- You want a free tier to get started
- You value powerful features over simplicity
- Getting strong value for money is a priority
