Enterprise-grade CRM with unmatched customisation and ecosystem. Industry standard for mid-market and enterprise sales teams, though complex to set up and expensive at scale.
Our take
Salesforce is the 800-pound gorilla of CRM — the most powerful, most customisable, and most complex option on the market. If your business has unique workflows that simpler CRMs can't accommodate, Salesforce probably can. The AppExchange ecosystem offers thousands of integrations. The flip side is that Salesforce requires real investment — in implementation, training, and ongoing administration. It's not uncommon for businesses to hire dedicated Salesforce admins. For enterprises and fast-scaling companies, it's the industry standard. For SMBs, it's usually overkill.
Pricing
Starter Suite
$25/mo- • Account management
- • Lead management
- • Opportunity tracking
- • Email integration
Pro Suite
$100/mo- • Pipeline management
- • Forecast management
- • Customisable reports
- • Quoting
Enterprise
$165/mo- • Advanced pipeline
- • Workflow automation
- • Territory management
- • Opportunity scoring
Unlimited
$330/mo- • AI-powered scoring
- • Sales engagement
- • Premier support
- • Sandboxes
Pricing verified 2026-03-08
Ratings
Overall score: 90/100 (composite of the above ratings)
Features
core
advanced
integrations
Compare Salesforce with
Founded: 1999
HQ: San Francisco, CA
Company size: 10,000+
Last updated: 2026-03-04