Loom vs Mattermost: Full Comparison (2026)
Pricing, features, scores, and a clear verdict on which one is right for you.
The bottom line
Loom positions itself as "record and share video messages" while Mattermost goes after "secure collaboration for mission-critical work" — so the right pick depends on which problem you're actually solving. Both tools compete in the team communication category. Check the feature comparison below to see which capabilities matter most for your specific use case.
At a glance
| Loom | Mattermost | |
|---|---|---|
| Our score | 87/100 | 74/100 |
| Starting price | Free | $10/mo |
| Free tier | Yes | Yes |
| Best for | Record and share video messages | Secure collaboration for mission-critical work |
Pricing comparison
Mattermost
Pricing verified 2026-04-16
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Feature comparison
core
| Feature | Loom | Mattermost |
|---|---|---|
| Screen recording | Yes | No |
| Webcam overlay | Yes | No |
| Chrome extension | Yes | No |
| Desktop app | Yes | No |
| Mobile recording | Yes | No |
| Channels | No | Yes |
| Direct messages | No | Yes |
| Threads | No | Yes |
| File sharing | No | Yes |
| Search | No | Yes |
| Voice calls | No | Calls plugin |
advanced
| Feature | Loom | Mattermost |
|---|---|---|
| AI summaries | Yes | No |
| Auto transcription | Yes | No |
| Filler word removal | Yes | No |
| Custom branding | Yes | No |
| Password protection | Yes | No |
integrations
| Feature | Loom | Mattermost |
|---|---|---|
| Slack | Yes | No |
| Notion | Yes | No |
| Linear | Yes | No |
| GitHub | Yes | Yes |
| Salesforce | Yes | No |
| GitLab | No | Yes |
| Jira | No | Yes |
| Jenkins | No | Yes |
| PagerDuty | No | Yes |
| Zapier | No | Yes |
| Custom bots | No | Yes |
ai
| Feature | Loom | Mattermost |
|---|---|---|
| AI Copilot | No | Plugin (any LLM) |
| Thread summarization | No | Copilot plugin |
| Meeting recording summaries | No | Copilot plugin |
| Action item extraction | No | Copilot plugin |
collaboration
| Feature | Loom | Mattermost |
|---|---|---|
| Playbooks (workflows) | No | Yes |
| Custom slash commands | No | Yes |
| Webhooks | No | Yes |
| Markdown support | No | Yes |
| Code snippets | No | Yes |
Ratings breakdown
What the data tells us
Key capabilities you'd miss
Choosing Loom means going without Channels, Direct messages, Threads (which Mattermost offers). Choosing Mattermost means losing Screen recording, Webcam overlay, Chrome extension. These are the features that typically drive the final decision — check whether your workflow depends on any of them before committing.
Switching cost consideration
Mattermost has a broader integration ecosystem, which is great for workflow automation but also creates higher switching costs down the road. Loom's simpler integration footprint means less vendor lock-in — easier to switch if your needs change, but fewer automation possibilities out of the box.
What company size tells you
Loom (501-1000 employees) has the engineering bench to ship features across many fronts but may iterate slower on individual requests. Mattermost (200-500 employees) typically ships faster on its core product but may lag on peripheral features. Consider which matters more for your roadmap.
Choose Loom if...
- You want a free tier to get started
- You value an intuitive, easy-to-use interface
- Getting strong value for money is a priority
Choose Mattermost if...
- You want a free tier to get started
- You value powerful features over simplicity
- Getting strong value for money is a priority
Frequently asked questions
Is Loom or Mattermost better?
Loom scores 87/100 compared to Mattermost's 74/100 on VendorVS. However, the best choice depends on your needs — Loom excels at ease of use (9/10) while Mattermost scores 6/10.
How much does Loom cost compared to Mattermost?
Loom starts at free (free tier available). Mattermost starts at $10/mo (free tier available). Loom is the more affordable option.
Does Loom or Mattermost have a free plan?
Yes, both Loom and Mattermost offer free tiers, so you can try each before committing to a paid plan.
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