Full-stack observability platform with per-GB data ingest pricing rather than per-host. Free tier includes 100GB/month data ingest and 1 full-platform user — genuinely useful for small teams. Paid full-platform users at $99/month each. Entire product catalog accessible on any tier without module gating.
Our take
New Relic's pricing model is its biggest differentiator — pay per GB of data ingest, not per host or per module. The free tier (100GB/month, 1 full user) is the most generous in enterprise observability and covers most small teams indefinitely. The per-GB model is highly predictable for teams that control their telemetry verbosity. Full-platform user seats at $99/month are the main cost lever — teams carefully manage who gets full access versus basic (free) access.
Product roadmap
New Relic is investing heavily in AI observability with New Relic AI (natural language queries across telemetry) and OpenTelemetry-first instrumentation. The 2026 roadmap focuses on AI/LLM monitoring features and improved developer experience.
Who is New Relic for?
Best free tier in the category. 100GB/month and 1 full-platform user covers most solo developer monitoring needs indefinitely.
The per-GB model rewards careful telemetry hygiene. Small teams can run meaningful production observability under 100GB/month with some discipline.
Medium teams control costs by managing full vs basic user seats. The platform is fully featured without module gating — no surprise upsells.
Committed-use pricing and Data Plus option provide enterprise economics. Less feature-complete than Datadog in security and some advanced APM scenarios.
Pricing
Free
Free- • 100GB data ingest/month
- • 1 full-platform user
- • Unlimited basic users
- • All platform features
Standard
$99/mo- • $0.30/GB after 100GB
- • Full-platform users $99/each
- • Unlimited basic users
- • SAML SSO
- • Support SLA
Pro/Enterprise
$null/mo- • Volume discounts
- • Committed-use pricing
- • Dedicated support
- • Data Plus option
Pricing verified 2026-04-16
Ratings
Overall score: 80/100 (composite of the above ratings)
Features
core
advanced
integrations
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vs TemporalFounded: 2008
HQ: San Francisco, CA
Company size: 1,000+
Last updated: 2026-04-16