New Relic

All-in-one observability with generous free tier

New Relic vs OpsGenie: Full Comparison (2026)

Pricing, features, scores, and a clear verdict on which one is right for you.

The bottom line

New Relic positions itself as "all-in-one observability with generous free tier" while OpsGenie goes after "modern incident management" — so the right pick depends on which problem you're actually solving. They take different commercial approaches — New Relic uses a usage-based-based model and OpsGenie a freemium approach, which affects how costs scale as your team grows.

At a glance

	New Relic	OpsGenie
Our score	80/100	80/100
Starting price	Free	Free
Free tier	Yes	Yes
Best for	All-in-one observability with generous free tier	Modern incident management

Pricing comparison

New Relic

Free tier available

FreeFree

Standard$99/mo

Pro/Enterprise$null/mo

Pricing verified 2026-04-16

OpsGenie

Free tier available

FreeFree

Essentials$9/mo

Standard$19/mo

Pricing verified 2026-04-16

Calculate your cost

How many developers?10

1500

New RelicUnknown

Contact sales

OpsGenieCustom

Contact sales

Contact sales — exceeds available plans

Try New Relic free →Try OpsGenie free →

Feature comparison

core

Feature	New Relic	OpsGenie
Infrastructure monitoring	Yes	No
APM/tracing	Yes	No
Log management	Yes	No
Synthetic monitoring	Yes	No
Dashboards	Yes	No
On-call scheduling	No	Yes
Alert routing	No	Yes
Escalation policies	No	Yes
Mobile app	No	Yes
Multi-channel notifications	No	Yes

advanced

Feature	New Relic	OpsGenie
Browser monitoring	Yes	No
Mobile monitoring	Yes	No
Errors inbox	Yes	No
CodeStream	Yes	No
Vulnerability management	Yes	No
Alert enrichment	No	Yes
Reporting	No	Yes
Jira Service Management integration	No	Yes
Heartbeat monitoring	No	Yes
Maintenance windows	No	Yes

integrations

Feature	New Relic	OpsGenie
AWS	Yes	No
GCP	Yes	No
Azure	Yes	No
Kubernetes	Yes	No
OpenTelemetry	Yes	No
PagerDuty	Yes	No
Datadog	No	Yes
Grafana	No	Yes
CloudWatch	No	Yes
Slack	No	Yes
Jira	No	Yes

Ratings breakdown

New Relic

Ease of use

8/10

Value for money

8/10

Features

9/10

Support

7/10

OpsGenie

Ease of use

8/10

Value for money

9/10

Features

8/10

Support

7/10

What the data tells us

Key capabilities you'd miss

Choosing New Relic means going without On-call scheduling, Alert routing, Escalation policies (which OpsGenie offers). Choosing OpsGenie means losing Infrastructure monitoring, APM/tracing, Log management. These are the features that typically drive the final decision — check whether your workflow depends on any of them before committing.

What company size tells you

OpsGenie (201-500 employees) has the engineering bench to ship features across many fronts but may iterate slower on individual requests. New Relic (1,000+ employees) typically ships faster on its core product but may lag on peripheral features. Consider which matters more for your roadmap.

Choose New Relic if...

You want a free tier to get started
You value an intuitive, easy-to-use interface
Getting strong value for money is a priority

Try New Relic free →

Choose OpsGenie if...

You want a free tier to get started
You value an intuitive, easy-to-use interface
Getting strong value for money is a priority

Try OpsGenie free →

Frequently asked questions

Is New Relic or OpsGenie better?

New Relic scores 80/100 compared to OpsGenie's 80/100 on VendorVS. However, the best choice depends on your needs — New Relic excels at ease of use (8/10) while OpsGenie scores 8/10.

How much does New Relic cost compared to OpsGenie?

New Relic starts at free (free tier available). OpsGenie starts at free (free tier available). New Relic is the more affordable option.

Does New Relic or OpsGenie have a free plan?

Yes, both New Relic and OpsGenie offer free tiers, so you can try each before committing to a paid plan.

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