Pipedrive
The CRM built by salespeople, for salespeople
SugarCRM
Let the platform do the work
Pipedrive vs SugarCRM Comparison
Compare Pipedrive and SugarCRM side-by-side — pricing, features, scores, and which one is right for you.
The bottom line
Pipedrive and SugarCRM are both strong contenders in the crm space, but they serve different needs. Pipedrive edges ahead with an overall score of 83/100 compared to SugarCRM's 71/100. Pipedrive is easier to get started with (9/10 for ease of use vs 6/10). On pricing, neither offers a free tier — Pipedrive starts at $14/mo and SugarCRM at $49/mo. Pipedrive rates higher for value for money (9/10 vs 6/10), making it a better pick if budget is a concern.
At a glance
| Pipedrive | SugarCRM | |
|---|---|---|
| Our score | 83/100 | 71/100 |
| Starting price | $14/mo | $49/mo |
| Free tier | No | No |
| Best for | The CRM built by salespeople, for salespeople | Let the platform do the work |
Pricing comparison
Pipedrive
No free tier
Essential$14/mo
Advanced$34/mo
Professional$49/mo
Power$64/mo
Pricing verified 2026-03-08
SugarCRM
No free tier
Sugar Sell Essentials$49/mo
Sugar Sell Standard$65/mo
Sugar Sell Advanced$85/mo
Sugar Sell Premier$135/mo
Pricing verified 2026-03-11
Feature comparison
core
| Feature | Pipedrive | SugarCRM |
|---|---|---|
| Contact management | Yes | Yes |
| Deal pipeline | Yes | Yes |
| Email tracking | Yes | Yes |
| Meeting scheduler | Advanced+ | Yes |
| Task management | Yes | Yes |
advanced
| Feature | Pipedrive | SugarCRM |
|---|---|---|
| Marketing automation | No | Sugar Market (separate) |
| Custom reporting | Professional+ | Yes |
| Lead scoring | Yes | Advanced+ |
| Sequences | Advanced+ | No |
integrations
| Feature | Pipedrive | SugarCRM |
|---|---|---|
| Gmail | Yes | Yes |
| Outlook | Yes | Yes |
| Slack | Yes | Yes |
| Salesforce | No | No |
Ratings breakdown
Pipedrive
Ease of use9/10
Value for money9/10
Features7/10
Support7/10
SugarCRM
Ease of use6/10
Value for money6/10
Features8/10
Support7/10
Choose Pipedrive if...
- You're ready to invest from $14/mo
- You value an intuitive, easy-to-use interface
- Getting strong value for money is a priority
Choose SugarCRM if...
- You're ready to invest from $49/mo
- You value powerful features over simplicity
- You need enterprise-grade capabilities
