Insightly
Modern, scalable CRM teams love
SugarCRM
Let the platform do the work
Insightly vs SugarCRM Comparison
Compare Insightly and SugarCRM side-by-side — pricing, features, scores, and which one is right for you.
The bottom line
Insightly and SugarCRM are both strong contenders in the crm space, but they serve different needs. Insightly edges ahead with an overall score of 72/100 compared to SugarCRM's 71/100. Insightly is easier to get started with (7/10 for ease of use vs 6/10). On pricing, Insightly offers a free tier while SugarCRM requires a paid plan from $49/mo. Insightly rates higher for value for money (7/10 vs 6/10), making it a better pick if budget is a concern.
At a glance
| Insightly | SugarCRM | |
|---|---|---|
| Our score | 72/100 | 71/100 |
| Starting price | $29/mo | $49/mo |
| Free tier | Yes | No |
| Best for | Modern, scalable CRM teams love | Let the platform do the work |
Pricing comparison
Insightly
Free tier available
FreeFree
Plus$29/mo
Professional$49/mo
Enterprise$99/mo
Pricing verified 2026-03-09
SugarCRM
No free tier
Sugar Sell Essentials$49/mo
Sugar Sell Standard$65/mo
Sugar Sell Advanced$85/mo
Sugar Sell Premier$135/mo
Pricing verified 2026-03-11
Feature comparison
core
| Feature | Insightly | SugarCRM |
|---|---|---|
| Contact management | Yes | Yes |
| Deal pipeline | Yes | Yes |
| Email tracking | Yes | Yes |
| Meeting scheduler | No | Yes |
| Task management | Yes | Yes |
advanced
| Feature | Insightly | SugarCRM |
|---|---|---|
| Marketing automation | Insightly Marketing (separate) | Sugar Market (separate) |
| Custom reporting | Yes | Yes |
| Lead scoring | No | Advanced+ |
| Sequences | No | No |
integrations
| Feature | Insightly | SugarCRM |
|---|---|---|
| Gmail | Yes | Yes |
| Outlook | Yes | Yes |
| Slack | Yes | Yes |
| Salesforce | No | No |
Ratings breakdown
Insightly
Ease of use7/10
Value for money7/10
Features7/10
Support6/10
SugarCRM
Ease of use6/10
Value for money6/10
Features8/10
Support7/10
Choose Insightly if...
- You want a free tier to get started
- You value powerful features over simplicity
- You need enterprise-grade capabilities
Choose SugarCRM if...
- You're ready to invest from $49/mo
- You value powerful features over simplicity
- You need enterprise-grade capabilities
