Folk
CRM for people who care about relationships
SugarCRM
Let the platform do the work
Folk vs SugarCRM Comparison
Compare Folk and SugarCRM side-by-side — pricing, features, scores, and which one is right for you.
The bottom line
Folk and SugarCRM are both strong contenders in the crm space, but they serve different needs. Folk edges ahead with an overall score of 74/100 compared to SugarCRM's 71/100. Folk is easier to get started with (9/10 for ease of use vs 6/10). On pricing, Folk offers a free tier while SugarCRM requires a paid plan from $49/mo. Folk rates higher for value for money (8/10 vs 6/10), making it a better pick if budget is a concern.
At a glance
| Folk | SugarCRM | |
|---|---|---|
| Our score | 74/100 | 71/100 |
| Starting price | $20/mo | $49/mo |
| Free tier | Yes | No |
| Best for | CRM for people who care about relationships | Let the platform do the work |
Pricing comparison
Folk
Free tier available
FreeFree
Standard$20/mo
Premium$40/mo
Custom$null/mo
Pricing verified 2026-03-12
SugarCRM
No free tier
Sugar Sell Essentials$49/mo
Sugar Sell Standard$65/mo
Sugar Sell Advanced$85/mo
Sugar Sell Premier$135/mo
Pricing verified 2026-03-11
Feature comparison
core
| Feature | Folk | SugarCRM |
|---|---|---|
| Contact management | Yes | Yes |
| Deal pipeline | Yes | Yes |
| Email tracking | Yes | Yes |
| Meeting scheduler | No | Yes |
| Task management | Yes | Yes |
advanced
| Feature | Folk | SugarCRM |
|---|---|---|
| Marketing automation | No | Sugar Market (separate) |
| Custom reporting | Premium | Yes |
| Lead scoring | No | Advanced+ |
| Sequences | Yes | No |
integrations
| Feature | Folk | SugarCRM |
|---|---|---|
| Gmail | Yes | Yes |
| Outlook | Yes | Yes |
| Slack | Yes | Yes |
| Salesforce | No | No |
Ratings breakdown
Folk
Ease of use9/10
Value for money8/10
Features6/10
Support7/10
SugarCRM
Ease of use6/10
Value for money6/10
Features8/10
Support7/10
Choose Folk if...
- You want a free tier to get started
- You value an intuitive, easy-to-use interface
- Getting strong value for money is a priority
Choose SugarCRM if...
- You're ready to invest from $49/mo
- You value powerful features over simplicity
- You need enterprise-grade capabilities
