Grafana vs Onfido: Full Comparison (2026)

Pricing, features, scores, and a clear verdict on which one is right for you.

The bottom line

Grafana positions itself as "operational dashboards for everyone" while Onfido goes after "real identity at global scale" — so the right pick depends on which problem you're actually solving. They take different commercial approaches — Grafana uses a freemium approach and Onfido a enterprise-based model, which affects how costs scale as your team grows. Grafana lets you start for free, which means you can validate the fit before committing budget. Onfido requires a paid commitment upfront, so make sure it matches your workflow before signing.

At a glance

	Grafana	Onfido
Our score	88/100	79/100
Starting price	Free	Free
Free tier	Yes	No
Best for	Operational dashboards for everyone	Real identity at global scale

Pricing comparison

Grafana

Free tier available

OSSFree

Cloud FreeFree

Cloud Pro$14/mo

Pricing verified 2026-04-16

Onfido

No free tier

Growth$null/mo

Enterprise$null/mo

Pricing verified 2026-04-16

Calculate your cost

How many developers?10

1500

GrafanaCustom

Contact sales

Contact sales — exceeds available plans

OnfidoUnknown

Contact sales

Try Grafana free →Visit Onfido →

Feature comparison

core

Feature	Grafana	Onfido
Metrics dashboards	Yes	No
Alerting	Yes	No
Annotations	Yes	No
Plugins	Yes	No
Templating	Yes	No
ID document verification	No	Yes
Biometric verification	No	Yes
Liveness detection	No	Yes
160+ countries	No	Yes
KYC workflows	No	Yes

advanced

Feature	Grafana	Onfido
Loki (logs)	Yes	No
Tempo (traces)	Yes	No
Mimir (metrics)	Yes	No
Incident management	Yes	No
ML anomaly detection	Yes	No
Atlas AI	No	Yes
AML screening	No	Yes
Fraud signals	No	Yes
Studio (no-code)	No	Yes
Real Identity Platform	No	Yes

integrations

Feature	Grafana	Onfido
Prometheus	Yes	No
Datadog	Yes	No
Elasticsearch	Yes	No
CloudWatch	Yes	No
InfluxDB	Yes	No
Salesforce	No	Yes
Zendesk	No	Yes
Plaid	No	Yes
Stripe Identity	No	Yes
REST API	No	Yes

Ratings breakdown

Grafana

Ease of use

7/10

Value for money

10/10

Features

9/10

Support

8/10

Onfido

Ease of use

7/10

Value for money

6/10

Features

9/10

Support

8/10

What the data tells us

Key capabilities you'd miss

Choosing Grafana means going without ID document verification, Biometric verification, Liveness detection (which Onfido offers). Choosing Onfido means losing Metrics dashboards, Alerting, Annotations. These are the features that typically drive the final decision — check whether your workflow depends on any of them before committing.

Choose Grafana if...

You want a free tier to get started
You value powerful features over simplicity
Getting strong value for money is a priority

Try Grafana free →

Choose Onfido if...

You're ready to invest from $null/mo
You value powerful features over simplicity
You need enterprise-grade capabilities

Visit Onfido →

Frequently asked questions

Is Grafana or Onfido better?

Grafana scores 88/100 compared to Onfido's 79/100 on VendorVS. However, the best choice depends on your needs — Grafana excels at ease of use (7/10) while Onfido scores 7/10.

How much does Grafana cost compared to Onfido?

Grafana starts at free (free tier available). Onfido starts at free. Grafana is the more affordable option.

Does Grafana or Onfido have a free plan?

Grafana offers a free tier. Onfido does not — its cheapest plan starts at $null/mo.

Disclosure: Some links on this page are affiliate links. If you sign up through our links, we may earn a commission at no extra cost to you. This does not influence our rankings or recommendations.

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