Dialpad vs Google Voice: Full Comparison (2026)
Pricing, features, scores, and a clear verdict on which one is right for you.
The bottom line
Dialpad positions itself as "ai-powered business phone and communications" while Google Voice goes after "simple business phone for google workspace users" — so the right pick depends on which problem you're actually solving. Both tools compete in the business phone systems category. Check the feature comparison below to see which capabilities matter most for your specific use case.
At a glance
| Dialpad | Google Voice | |
|---|---|---|
| Our score | 83/100 | 67/100 |
| Starting price | $15/mo | $10/mo |
| Free tier | No | No |
| Best for | AI-powered business phone and communications | Simple business phone for Google Workspace users |
Pricing comparison
Calculate your cost
Feature comparison
core
| Feature | Dialpad | Google Voice |
|---|---|---|
| VoIP calling | Yes | Yes |
| Video meetings | Yes | No |
| Team messaging | Yes | No |
| SMS | Yes | Yes |
| Call recording | Pro+ | Premier |
advanced
| Feature | Dialpad | Google Voice |
|---|---|---|
| AI transcription | Yes | Yes |
| Real-time coaching | Yes | No |
| Sentiment analysis | Yes | No |
| CRM integration | Pro+ | No |
| IVR / Auto-attendant | No | Standard+ |
| Ring groups | No | Standard+ |
integrations
| Feature | Dialpad | Google Voice |
|---|---|---|
| Salesforce | Yes | No |
| HubSpot | Yes | No |
| Zendesk | Yes | No |
| Google Workspace | Yes | Yes |
| Slack | Yes | No |
| Gmail | No | Yes |
| Google Calendar | No | Yes |
| Google Meet | No | Yes |
Ratings breakdown
What the data tells us
Key capabilities you'd miss
Choosing Dialpad means going without IVR / Auto-attendant, Ring groups, Gmail (which Google Voice offers). Choosing Google Voice means losing Video meetings, Team messaging, Real-time coaching. These are the features that typically drive the final decision — check whether your workflow depends on any of them before committing.
What company size tells you
Google Voice (150,000+ employees) has the engineering bench to ship features across many fronts but may iterate slower on individual requests. Dialpad (1,000+ employees) typically ships faster on its core product but may lag on peripheral features. Consider which matters more for your roadmap.
Choose Dialpad if...
- You're ready to invest from $15/mo
- You value an intuitive, easy-to-use interface
- Getting strong value for money is a priority
Choose Google Voice if...
- You're ready to invest from $10/mo
- You value an intuitive, easy-to-use interface
- Getting strong value for money is a priority
Frequently asked questions
Is Dialpad or Google Voice better?
Dialpad scores 83/100 compared to Google Voice's 67/100 on VendorVS. However, the best choice depends on your needs — Dialpad excels at ease of use (8/10) while Google Voice scores 9/10.
How much does Dialpad cost compared to Google Voice?
Dialpad starts at $15/mo. Google Voice starts at $10/mo. Google Voice is the more affordable option.
Does Dialpad or Google Voice have a free plan?
Neither Dialpad nor Google Voice offers a free tier. Dialpad starts at $15/mo and Google Voice at $10/mo.
Related comparisons
See how Dialpad and Google Voice compare to other business phone systems tools.
