Grafana vs PagerDuty: Full Comparison (2026)
Pricing, features, scores, and a clear verdict on which one is right for you.
The bottom line
Grafana positions itself as "operational dashboards for everyone" while PagerDuty goes after "digital operations management" — so the right pick depends on which problem you're actually solving. PagerDuty (founded 2009) has had more time to build out its ecosystem and integrations, while Grafana (2014) tends to move faster on modern UX and newer workflows.
At a glance
| Grafana | PagerDuty | |
|---|---|---|
| Our score | 88/100 | 85/100 |
| Starting price | Free | Free |
| Free tier | Yes | Yes |
| Best for | Operational dashboards for everyone | Digital operations management |
Pricing comparison
Calculate your cost
Feature comparison
core
| Feature | Grafana | PagerDuty |
|---|---|---|
| Metrics dashboards | Yes | No |
| Alerting | Yes | No |
| Annotations | Yes | No |
| Plugins | Yes | No |
| Templating | Yes | No |
| On-call scheduling | No | Yes |
| Alert routing | No | Yes |
| Escalation policies | No | Yes |
| Mobile app | No | Yes |
| Multi-channel notifications | No | Yes |
Ratings breakdown
What the data tells us
How costs scale
PagerDuty's pricing curve is steeper — the jump from its entry plan to its top tier is more dramatic than Grafana's. If you're a growing team, model the 12-month cost at your projected team size, not just today's. Grafana tends to stay more predictable as you add seats or usage.
Key capabilities you'd miss
Choosing Grafana means going without On-call scheduling, Alert routing, Escalation policies (which PagerDuty offers). Choosing PagerDuty means losing Metrics dashboards, Alerting, Annotations. These are the features that typically drive the final decision — check whether your workflow depends on any of them before committing.
What company size tells you
Grafana (501-1000 employees) has the engineering bench to ship features across many fronts but may iterate slower on individual requests. PagerDuty (1001-5000 employees) typically ships faster on its core product but may lag on peripheral features. Consider which matters more for your roadmap.
Choose Grafana if...
- You want a free tier to get started
- You value powerful features over simplicity
- Getting strong value for money is a priority
Choose PagerDuty if...
- You want a free tier to get started
- You value an intuitive, easy-to-use interface
- You need enterprise-grade capabilities
Frequently asked questions
Is Grafana or PagerDuty better?
Grafana scores 88/100 compared to PagerDuty's 85/100 on VendorVS. However, the best choice depends on your needs — Grafana excels at ease of use (7/10) while PagerDuty scores 8/10.
How much does Grafana cost compared to PagerDuty?
Grafana starts at free (free tier available). PagerDuty starts at free (free tier available). Grafana is the more affordable option.
Does Grafana or PagerDuty have a free plan?
Yes, both Grafana and PagerDuty offer free tiers, so you can try each before committing to a paid plan.
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